A dedicated Help Desk facility exists to help Visual Liturgy Live subscribers with installation, registration, and technical support questions. Customers with an up-to-date Visual Liturgy Live subscription can contact our Help Desk facility between 09:00 and 17:00 Mondays to Fridays other than Bank Holidays. The Help Desk can be reached by dialing 020 7898 1451 and selecting the option “For help with Visual Liturgy….†Please have your Visual Liturgy Live serial number available. Please note that you can renew your subscription at any time online at http://www.visualliturgylive.net/ .
We would like to remind customers that this service was established for the benefit of those with an active subscription. From 1 February 2010, customers who do not have an active subscription will no longer be able to call on assistance from the Help Desk. Those without active subscriptions will be able to use the support area of the Visual Liturgy web site and the discussion forums in order to seek help.
If you have a Visual Liturgy Live content query please contact us via e-mail: visualliturgy@hymnsam.co.uk
For information about how to renew your subscription, upgrade from an earlier version of Visual Liturgy, team licensing and many other helpful tips including help with registration please visit our web site at http://www.visualliturgylive.net/.
Thank you for using Visual Liturgy Live.
The Visual Liturgy Team