A dedicated Help-desk facility exists to help customers with installation, registration, and technical support questions. The Help-desk is manned by 3 support technicians who are available between 09:00 and 17:00 Mondays-Fridays other than bank holidays. The Help-desk can be reached by dialing 020 7898 1451 and selecting the option “For help with Visual Liturgy….” The Help-desk team have become proficient at dealing with all of the common difficulties experienced by VL Live customers and are best-place to help in the first instance.
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